HELP CENTER
Frequently Asked Questions
Everything you want to know about Water Pure — and a few things you haven’t thought to ask yet.
Water Pure is the world’s first simple pour-in, copper-based water purifier and softener. One dose eliminates bacteria, algae, and harmful microorganisms from pools, hot tubs, fountains, ponds, toilets, and even potable water systems.
Chlorine and bromine evaporate and degrade within days, and bring fumes, stinging eyes, and bleached swimwear with them. Water Pure’s copper ions stay active for weeks to months, have no odor, and actually soften the water.
Yes. The copper-based formula doesn’t degrade over time. The bottle you buy today will be just as effective years from now — which is why it’s popular in emergency kits.
Every bottle is made in the USA, backed by more than 20 years of water-treatment experience and ongoing scientific review.
At the recommended label doses, yes. Water Pure is non-toxic, odorless, and hypoallergenic. It won’t sting eyes or irritate skin, and pets that drink treated water are not harmed at labeled concentrations.
No — the formula is completely non-bleaching. Because it naturally softens water, most people find their skin and hair feel better after swimming in Water Pure-treated water.
Splash and overspray at labeled doses won’t harm surrounding grass, flowers, or garden plants.
Treat the concentrate with respect: it can cause serious eye irritation before dilution, so keep the bottle away from children and wash after handling. Always follow the printed label.
Dosage depends on the application and your water volume — the printed label has a complete chart. As a rule of thumb: small systems like fountains and toilets need capfuls, spas need small pours, and pools and ponds are dosed by the gallon.
Depending on use, sunlight, and water turnover, a single application lasts anywhere from several weeks to several months — far longer than chlorine-based products.
Yes — emergency potable water treatment is a labeled use. Follow the potable-water directions on the bottle exactly, including dose and contact time.
Keep running your normal filtration — Water Pure handles sanitization, while your filter removes debris. Together they keep water crystal clear.
Four sizes: 16 oz Pint ($24.96), 32 oz Quart ($32.40), 64 oz Half Gallon ($45.89), and 128 oz Gallon ($64.71).
Right here in our online shop, plus Amazon and other trusted global retailers.
Yes — orders ship internationally with fast, reliable delivery.